Do you have any questions regarding Claims Assistance?
Check our FAQs to learn how InsurDeck helps you choose, compare, and manage your insurance with ease.
Claims & Reimbursement Help
You can file a claim either through cashless hospitalization at a network hospital or through reimbursement after paying the hospital bill and submitting documents to the insurer.
Need step-by-step claim guidance?
Insurdeck can help you through the entire process.
Cashless claims are settled directly between the insurer and hospital, while reimbursement claims require you to pay first and get refunded later after document submission.
Common reasons include incomplete documents, non-disclosure of medical history, policy exclusions, and treatments during waiting periods.
Worried about claim rejection?
We help review policies and documentation before claim submission.
Usually, insurers ask for hospital bills, discharge summary, prescriptions, diagnostic reports, and identity proof, along with the claim form.
Cashless claims are typically processed within a few hours to a few days, while reimbursement claims may take 7–30 days depending on the insurer and document verification.
Cashless claims are available only at network hospitals. For non-network hospitals, you can still file a reimbursement claim.
Inform your insurer or TPA as soon as possible and share your policy details with the hospital to initiate the cashless claim process quickly.
Emergency claim support needed?
We can guide you on the immediate steps to avoid delays.
Yes, most insurers provide online claim tracking through their portal, app, or customer support channels.
Non-medical items, consumables, cosmetic procedures, and treatments excluded in policy terms are usually not covered.
Keep all medical records, inform the insurer on time, choose network hospitals, and ensure accurate documentation during hospitalization.
Facing confusion with your insurance claim?
Get expert claim assistance and guidance from Insurdeck for a smoother settlement process